Contact our experienced team
We take pride in delivering the best customer service in the industry. Whether you are a motor dealer or customer we intend to provide you with the best experience possible. Please contact our experienced team today and we’ll be more than happy to help.
If you need to contact us in reference to a claim please use ‘Make a claim’ page or call us directly using the numbers listed below.
General Enquiries
Easter Opening Hours (Warranty Claims & Sales)
| Monday | 09:00 – 17:00 |
Tuesday | 09:00 – 17:00 |
Wednesday | 09:00 – 17:00 |
Thursday | 09:00 – 17:00 |
Friday | 09:00 – 17:00 |
Saturday | CLOSED |
Sunday & Bank Holidays | CLOSED |
| Date | Opening Hours |
|---|---|
| Friday 3rd April (Good Friday) | CLOSED |
| Saturday 4th April | CLOSED |
| Easter Sunday | CLOSED |
| Bank Holiday Monday | CLOSED |
| Tuesday 7th April | 09:00 AM – 5:00 PM |
| Wednesday 8th April | 09:00 AM – 5:00 PM |
| Thursday 9th April | 09:00 AM – 5:00 PM |
| Friday 10th April | 09:00 AM – 5:00 PM |
| Saturday | CLOSED |
| Sunday | CLOSED |
Opening Hours (Breakdown Assistance)
24 Hour Emergency Helpline
01206 812 806
Please use the telephone numbers below to contact the relevant department.
Premium PLUS Guarantee Telephone :
0330 133 0970 (Sales & Claims)
BAA Breakdown Assistance Telephone :
01206 812 806
(24 Hour Emergency helpline)
OPTIMUM Warranty Plan (Warranty Assist) Telephone :
0808 208 2390 (Claims only)
Machinery Management claims :
01245 383538 (Claims only)
National coverage
Wherever you buy your next car we can help make it a pleasurable experience. Get in touch if you need a helping hand.
Automotive authority
Our team is built up of senior technicians, legal advisers, retailers and customer service experts.
Money saving expert
We are here to ensure you get the best deal. The value our dealer network provide will ensure you will be 'quids in' every-time.
aftersales support
Our dedicated team of engineers are available to give advice and resolve problems as and when they arise.
How BAA can help you..
Customer benefits..
- Clear and simple terms
- Expert advice and consultation
- Fast, dependable repairs and aftercare
- Improved communication
- Best value guaranteed
- Nationwide approved network
Dealer benefits..
- Data management and claims reporting
- Increased sales and profitability
- Advanced data portal
- Professional advice and support
- Mechanical expertise and contacts
- Customer mediation service
Buying a used car?
Buying a second hand vehicle is a notoriously risky business. It is almost impossible to tell a vehicle’s past just by looking at it. Our report will provide you with vital information about the history of any vehicle you may be thinking about buying and verify the information the seller has given to you.
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