Automotive Warranty Solutions
About BAA Automotive Alliance
At British Automotive Alliance (BAA), we are dedicated to reshaping the standards of trust, transparency, and support within the UK motor trade. Founded with a clear mission, to empower dealerships, improve consumer confidence, and streamline aftersales services — BAA is a forward-thinking service provider to independent motor retailers across the country.
We provide a range of services tailored to the modern motor trade, including industry-leading self-funded warranty administration, legal support, and dealer-focused platforms that simplify claims handling and customer care. With a growing network of trusted partners and a strong focus on ethical business practices, our goal is to help dealers deliver an exceptional experience before, during, and after the sale.
Backed by real-world industry experience and a passion for innovation, BAA is building the foundations of a stronger, more reliable motor industry — one dealer, one customer, and one claim at a time.
Your feedback helps us grow! Whether you’ve experienced exceptional service at one of our recommended dealerships or have suggestions for improvement, we’d love to hear from you.
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Please take a look at our top tips when buying a used car in the UK…
Car dealer? We do things differently... find out more...
Warranty Claims Process
Report the fault to BAA
Book your vehicle in at the nearest VAT registered garage for diagnosis.
Obtain diagnosis and costs to fix the vehicle.
Call us with the details of failure and associated costs to repair.
If the part is is covered and costs agreed authorisation issued.*
Buying a used car?
Buying a second hand vehicle is a notoriously risky business. It is almost impossible to tell a vehicle’s past just by looking at it. Our report will provide you with vital information about the history of any vehicle you may be thinking about buying and verify the information the seller has given to you.
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Frequently asked questions
BAA have a large network of dealers across the UK who are committed to the same values as us. Our aim is to resolve problems quickly, without fuss and to deliver the very best customer service in the industry. Talk to our team today to see if we have an ‘approved’ dealer in your area…
Call our friendly team as soon as you identify a problem. We will advise you of what to do and how to go about it. 98% of claims that we recieve are approved within an hour. It’s our absolute priority to get you back on the road as soon as possible.
You can get your vehicle repaired at any VAT registered garage in the UK. As long as you notify us first of any problems you identify. We are here to make sure everything runs smoothly for you.
Any components listed* that fail within the agreed term that is not as a result of wear, neglect or abuse will be covered by our scheme. We work closely with our dealer network to ensure you statuary rights are protected. *Extended terms available subject to an additional premium.
That’s what we are here for! To take the hard work out of buying a used car. If you identify a problem with your car we will be there to help you get it resolved quickly and without fuss. Our expert team can provide advice and ensure all parties resolve any issues properly.
The BRITISH AUTOMOTIVE ALLIANCE offers support and advice when buying vehicles in the UK.